THE IT4ITTM REFERENCE ARCHITECTURE, VERSION 2.1

This Pocket Guide provides a concise introduction to the IT4ITTM Reference
Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a
vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for<
br/>managing the business of IT, enabling insight for continuous improvement.

This Pocket Guide is based on the IT4IT Reference Architecture Version 2.1. What''s
more, it''s authoritative with material derived from the official IT4IT doc
umentation
and contributions from members of the IT4IT Forum.

The audience for this Pocket Guide is:
* Individuals who require a basic understanding of the IT Value Chain and IT4IT
Reference Architecture
* IT Professionals wh
o are responsible for delivering services in a way that is
flexible, traceable, and cost-effective
* IT Professionals / Practitioners who are focused on instrumenting the IT
management landscape
* IT leaders who are concerned about th
eir operating model
* Enterprise Architects who are responsible for IT business transformation

Topics covered include:
* An introduction to the IT4IT Reference Architecture, the structure of the IT4IT
standard, and the positionin
g of the IT4IT standard in the standards landscape
* The IT Value Chain and IT4IT Reference Architecture concepts, including Value
Streams
* The Strategy to Portfolio (S2P) Value Stream
* The Requirement to Deploy (R2D) Value Streamr/>* The Request to Fulfill (R2F) Value Stream
* The Detect to Correct (D2C) Value Stream
* A summary of the differences between the IT4IT Reference Architecture and
ITIL